Refund and Cancellation Policy – Digital Dukan
Thank you for choosing Digital Dukan. Please read our Refund and Cancellation Policy carefully before making a purchase. By completing a purchase, you agree to the terms outlined below.
1. No Refund and No Return Policy for Digital Products
All sales of digital products on Digital Dukan are final. Due to the nature of digital products, we do not offer refunds or exchanges once a purchase is completed. Please ensure that you review the product details and system requirements before making a purchase.
No returns or refunds will be accepted once a customer finalizes a digital product purchase from our website. We do not provide compensation or replacement items for digital purchases. All sales are final for digital goods. No monetary refunds will be given for any reason. Alternative options (such as store credit or exchanges) are not available.
Exceptions: In exceptional cases (e.g., technical issues with the product), we may consider providing assistance or resolving the problem without offering a refund. Contact our support team for any such concerns.
2. No Cancellations
The transaction is final once a digital product has been purchased and the download link has been provided. We do not accept cancellations of orders for digital products once the purchase is complete.
3. Software Performance Issues
Digital Dukan is not responsible for any issues or interruptions that may occur with the software. This includes, but is not limited to, software malfunctions, bugs, or compatibility issues. We provide our products “as is” and do not guarantee they will function without errors or interruptions. No refunds will be issued in case the software stops working for any reason.
4. Software Updates
If an update to the software is released, customers will need to purchase the updated version separately. Updates are not provided for free, and previous purchases do not grant access to future updates.
5. Contact Information
If you have any questions or concerns about this Refund and Cancellation Policy, please contact us at:
Email: support@digitaldukan.tech
By purchasing from Digital Dukan, you acknowledge that you have read, understood, and agree to be bound by this Refund and Cancellation Policy.